Privacy Policy – RK Cool Point

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At RK Cool Point, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.rkcoolpoint.com) or use our services.

1. Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal Information: Name, phone number, email address, and location when you fill out a contact form or request a service.
  • Payment Information: If you make a purchase, we may collect payment details via a secure third-party payment gateway.
  • Technical Information: Your IP address, browser type, and device details for website analytics and improvement.
  • Cookies and Tracking Data: We may use cookies to enhance your browsing experience.

2. How We Use Your Information

We use your personal data to:

  • Provide and improve our AC installation, repair, and maintenance services.
  • Respond to inquiries and customer support requests.
  • Send promotional offers, updates, and service reminders (if you opt-in).
  • Improve our website experience and analyze visitor behavior.
  • Ensure compliance with legal and security obligations.

3. Data Protection & Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of online transmission is 100% secure, so we encourage users to take precautions.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

  • Service Providers: Third-party vendors who assist in delivering our services.
  • Legal Authorities: If required by law or to protect our legal rights.

5. Your Privacy Rights

You have the right to:
✅ Access, update, or delete your personal information.
✅ Opt-out of marketing emails and promotional messages.
✅ Disable cookies in your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, so we encourage users to review their terms before sharing any data.

7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date